Play Responsibility

Most people who play games of chance do so because they find it fun and entertaining. They usually decide in advance how much time and money they can afford to spend on the games. They view this as the cost of their entertainment. This helps keep their play within their own personal limits.

At the QueensTownPools, supporting customers to play responsibly is central to our business goal to keep your entertainment entertaining. The recognizes that some people can develop difficulties with gambling. They may play beyond their time and money limits, which can have a negative impact on them and the people around them.

The information and support to help all customers understand the games and how to keep their gambling within their own limits. Retailers are also provided with training to offer information and support to people who might be having difficulty managing their gambling.